Admissions

If you or a loved one are in need of substance abuse treatment, please call our intake department at 1-888-227-4641 for inpatient admissions.  An experienced, professional intake counselor will be available to answer questions regarding treatment, length of stay, what to bring, our family program and transportation to the facility.  There is no obligation on the part of the patient/family to follow through with an admission.  For outpatient services, please call one of our three clinics: Bronx outpatient clinic at 718-653-1537; Carmel outpatient Clinic at 845-704-6133 or the Queens outpatient clinic at 718-520-1513.

All information is kept confidential. We are here to answer your questions and help you with your concerns.

For a downloadable copy of our Welcome Brochure, please click HERE.

Cost of Treatment

You and your family have many new low cost, quality health insurance options available through the NY State of Health Plan Marketplace.  Sign up at www.nystateofhealth.ny.gov

Arms Acres is in network with most commercial insurance companies, managed-care programs, and Medicaid.  Once an intake is completed, we will contact your insurance company to explore your coverage AND the procedure to follow for admission.  Most of the time, an insurance company will require clinical information to determine whether or not you meet the criteria for this level of care.  We at Arms Acres provide “pre-certification assessments” and work with your insurance company to get approval for your admission to Arms Acres.

Patients who are interested in extending their stay after insurance coverage is exhausted OR those individuals without  any coverage at all, may consider our self-pay plan.

The Intake Process

A compassionate, professional intake staff will begin the admission process by gathering information about the patient’s background, physical and mental health, legal issues and alcohol/substance abuse history.  Insurance will be verified, and an admission date will be set.  Arms Acres will work diligently to take immediate action.  It is important to note that bed availability changes rapidly, from hour to hour.  Patients are scheduled for admission as soon as possible.

Admissions can occur 7-days a week, from 8 am to 8 pm.  Transportation can be provided to the facility if needed.

View our checklist of what to bring with you or click HERE for a downloadable list.

Directions

Address:

Arms Acres
75 Seminary Hill Road
Carmel, NY 10512

Please input your starting address into the Google maps form below for turn-by-turn directions:


View Larger Map

Patient Confidentiality and Privacy

We value the privacy of all of our patients with the highest regard. Please click HERE to visit our FAQ page where you will find all important forms for a patient’s stay at Arms Acres.