Contact with the outside world is limited for our patients. A pay phone is available for patient use with a phone card at short designated times during the day once they are on a rehab unit. There is no payphone on the detox unit. Patients CANNOT receive calls on these pay phones. There are NO VISITING hours. The only time family can visit is during our family treatment program. Please see information on the Family Program. Patients can receive mail and packages. All packages will be searched and any contraband will be destroyed. The address is 75 Seminary Hill Road, Carmel, NY 10512. If there is an emergency and you need to get in contact with a patient, you can do so be leaving a message at the front desk. (800) 989-2676.