The Admission Process
If you or a loved one are in need of treatment, please feel free to call our Intake department at 888-227-4641. An experienced, professional intake counselor will be available to answer questions regarding treatment, length of stay, what to bring, our family program and transportation to the facility. There is no obligation on the part of the patient/family to follow through with an admission. We are here to answer your questions, help you with concerns.
For a downloadable copy of our Welcome Brochure, please click HERE.
Cost of Treatment? Arms Acres is in network with most commercial insurance companies, managed-care programs, and Medicaid. Once an intake is completed, we will contact your insurance company to explore your coverage AND the procedure to follow for admission. Most of the time, an insurance company will require clinical information to determine whether or not you meet the criteria for this level of care. We at Arms Acres provide “pre-certification assessments” and work with your insurance company to get approval for your admission to Arms Acres.
Patients who are interested in extending their stay after insurance coverage is exhausted OR those individuals without any coverage at all, may consider our self-pay plan.
Our rates are as follows:
Detox $440 per day
Adult Rehab $396 per day
Adolescent Rehab $413 per day
Payment plans can be arranged with a down payment and a payment schedule for the balance. Occasionally, even those patients with insurance coverage are considered by their insurance company, not to meet criteria for an inpatient stay. These individuals can also arrange for a self-pay arrangement.
Additional Financing is also available through the Putnam Federal Credit Union. For qualified individuals, please contact Mr. Thomas Savoca at 845-225-8962 for more information.
Directions to the Facility
The Intake Process
A compassionate, professional intake staff will begin the admission process by gathering information about the patient’s background, physical and mental health, legal issues and alcohol/substance abuse history. Insurance will be verified, and an admission date will be set. When immediate admission is required, Arms Acres will work diligently to take immediate action. It is important to note that bed availability changes rapidly, from hour to hour. Patients are scheduled for admission as soon as possible.
Admissions can occur 7-days a week, from 8 am to 8 pm. Transportation can be provided to the facility if needed.
Please click HERE for a list of things to bring with you.
Patient Confidentiality & Privacy
Because Arms Acres operates completely confidential programs, please be aware that we can neither confirm nor deny the participation of any person in one of our programs without the properly executed written consent of the person inquired about.
These forms are for printing only.
They can then be filled in and mailed or faxed to the appropriate agencies.
Authorization to Release Information.pdf
Notice of Privacy Practices.pdf
Privacy Practices Complaint Form.pdf
Revocation of Consent Form.pdf
How can I request a copy of my medical records?
Print out the Authorization and Consent to Release Patient Records form
Fill it out completely.
The patient must sign and date, even if the patient is a minor. The parent or guardian must also sign along with the minor.
Fax the completed form to the HIM Dept at 845 704 6173. This fax machine is located in a secure locked file room that only authorized personnel can access.
Expect to receive a response to the request within 10 business days. If the records are not going directly to an after care provider, there is a charge of .75 per page which must be paid prior to releasing records.
STATEMENT REGARDING PATIENT CONFIDENTIALITY |
We adhere strictly to all requirements spelled out in 42 CFR regarding patient confidentiality. By law, we may only communicate with you if the patient has signed a “Consent to Release Information” which incorporates each of the following items: |
1. The name or general designation of the program(s) making the disclosure; |
2. The name of the individual or organization that will receive the disclosure; |
3. The name of the patient who is the subject of the disclosure; |
4. The purpose or need for the disclosure; |
5. How much and what kind of information will be disclosed; |
6. A statement that the patient may revoke the consent at any time, except to the extent that the program has already acted in reliance on it; |
7. The date, event or condition upon which the consent expires if not previously revoked; |
8. The signature of the patient (and/or other authorized person); and |
9. The date on which the consent is signed. |
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Please be aware that it is not our intention to make things more difficult for anyone trying to obtain medically necessary information about any person, but to protect our patients’ right to confidentiality regarding their participation in our programs and any records resulting from such participation. |
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Please download or print our Privacy Forms and have the patient fill it out them completely. (Please be patient, some systems may take awhile to open this file.) |
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If you believe a person to be in treatment at one of our programs currently, we will receive e-mail addressed to that person but can neither confirm nor deny any patient’s participation in any of our programs unless we have a properly executed release on file. While we will make every effort to deliver e-mail addressed to a person we know to be in our facility, we cannot respond on behalf of any individual without written permission to do so. |
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If you require any further assistance to you, please contact our Health Information Management: msaari@libertymgt.com at 845-225-3400. |
Contact Us
Arms Acres
75 Seminary Hill Road
Carmel, NY 10512
General Information: 845-225-3400
Central Intake/Admissions 1-888-CARING1 [227-4641]